Essential Info   Business Etiquette   Customs & Culture
                 
 
   
   Accommodation:

There is a wide selection of good international standard hotels with all the normal expected services available in almost all the main centres of South Korea. Hotels are classified into five categories: super deluxe (five-star), deluxe (four-star), first class (three-star), second class (two-star), third class (one-star). The prices of hotels vary depending on season and location. Breakfast is in some cases included but it is recommended that guests enquire about this. It should be noted that South African styled breakfasts are normally only available at some Four star and Five star hotels.

   Transport:

South African Airways offers 7 flights per week to Hong Kong and 3 flights per week to Beijing but no direct flights to South Korea. Various alternative options exist. Please obtain more details from your local travel agency. Connecting flights to the interior of South Korea are available to most major cities and tourism centres. Frequency varies depending on the popularity of the route.

Travelling by train or bus from Seoul to most of the major centres is a comfortable and often more affordable option. Within Seoul, the subway system is convenient and relatively easy to use. T-money can be used on public buses and subways in serveral metropolitan cities (Seoul, Incheon, Gyeonggi-do, Cheonan, Asan, Pohang, Jeju, Andong, Tongyeong and Geoje). T-money can be purchased at convenience stores.

Taxis are a normal way of transport within most cities. Please note that taxi drivers are seldom able to speak English and sometimes taxis offer interpretation service. However it is advisable that you have a clear map with explanations in Korean of where you want to go. It is not necessary to provide a tip.


   Banking and Currency Exchange:

Korea's currency is the won(W). It is advised that visitors exchange dollars whilst still in South Africa. In some tourist areas, merchants may be willing to accept U.S. dollars or Japanese Yen, but the exchange rate will be worse than the official rate.

Most banks and hotels can exchange money, and most will also take travelers checks.

Most restaurants, hotels and shops accept credit cards. You may not be able use credit cards at small businesses and in rural areas. You may also want to check whether your credit card is accepted or not by looking at door signs. Visa and Master can readily be used.

Some bank branches may be equipped with Global ATMs that allows use of foreign cards but it is recommended that travellers verify with their bank whether their ATM Cards or Credit Cards are authorised to be used abroad.


   Time Zones:

Seoul and South Korea is on GMT+9:00 hours and therefore 7 hours in front of South African time.


   Security:

Seoul is considered relatively safe. Please, however, remember that tourists all over the world are always easy targets for criminals who take advantage of persons not fully familiar with their surroundings.

It is advised that you take all the normal common-sense precautions. If a South African becomes the victim of a crime or have lost his/her passport please contact the Embassy.

   Communications:

International calling cards are available from most telephone shops and can be utilised from public phones.

To dial South Africa from South Korea: dial: 001 + 27 + city code (remove 0) + local number

Whereas South African cellular networks operate on the GSM 1800 and 1900 MHz frequency, South Korea operates CDMA system. Not all South African mobile phones operate in Korea.


   Electricity:

Like South Africa, South Korea provides 220V current. Plugs are similar to the European two-point plug.


   Taxes and Duties:

Value-Added Tax (VAT) is levied on most goods and services at a standard rate of 10% and is included in the retail price. In tourist hotels, this 10% tax applies to rooms, meals and other services and is included in the bill.

Any product with a "Tax Free Shopping" sign will give you a refund on VAT. You must depart Korea within 3 months of the purchase.


   Emergency Call

Dial 112 for the police, 119 for the fire department, or 1339 for medical emergencies. Please not that most operators speak only Korean. A hotel staff or hotel manager can arrange for a doctor or an ambulance.


   Hospitals & Emergency Number

In Korea, a doctor's prescription is required to buy a certain medications. For anything other than simple cold medicines, you will need to visit a hospital.

Hospital Contact Address/ Website
Airport Medical Center

Airport Information
+82-32-743-2600

Incheon International Airport (B1)
Asan Medical Center International Clinic
+82-2-3010-5001
388-1, Pungnap-dong, Songpa-gu, Seoul
website: http://eng.amc.seoul.kr/
Samsung Medical Center International Clinic
+82-2-3410-0200/0226
50, Irwon-dong, Gangnam-gu, Seoul
website: http://www.samsunghospital.com/global/eng/main/main.do
Seoul National University Hospital International Health Care Center
+82-10-8831-2890 (emergency)
+82-2-2072-0505 (Appointment)
101 Daehak-ro, Jongno-gu, Seoul
website: http://www.snuh.org/english
Severance Hospital International Clinic
+82-2-2228-5800
50, Yonsei-ro, Seodaemu-gu, Seoul
website: http://www.yuhs.or.kr/en/hospitals/severance/Sev_Intro/Gnr_info/

 

   Lost Property

In the event of misplaced or lost property, contact the Lost and Found Center of the Seoul Metropolitan Police Bureau:
Address: 102, Hongik-dong, Seongdong-gu
Tel: +82 2 2299-1282 (Korean speakers only), Fax: +82 2 2298 1282


   Events in Korea

Information on events and festivals in Korea is available on the website of the Korea Tourism Organisation http://english.visitkorea.or.kr/enu/SI/SI_EN_3_2_2.jsp


   1330: Tourist Information Hotline

The 1330tt call center, operated by the Korea Tourism Organisation, is a one-stop helpline available as a public service for local and international travelers.

How to call 1330 tt call center:
In Korea 1330(Landline) / 02-1330 (Mobile) / From abroad 82-2-1330


   Tipping:

Tipping is not customary in Korea. Sometimes, expensive restaurants and luxury hotels may add a service charge of 10%. Thus, you do not necessarily have to prepare for extra charges since it will be included in the bill. In the other restaurants and service industries, tipping is neither expected nor required. However, Koreans do sometimes tip when they are especially pleased with the service they receive or when a taxi driver, for example, goes out of his or her way to help them.


   Weather:

From mid-March through late-May, and mid-September through mid-November you will need a cardigan or a jacket. During summer, June through August, it can be humid and hot. Late November through early March you must be prepared for the cold. A scarf, gloves and snow shoes are recommended for January and February, and remember that it snows at higher elevations in Korea.

 

   
         
         
     
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